Frequently Asked Questions

I’ve just received my child’s diagnosis and I’m so overwhelmed by all the information. What do I do first?

The first thing to do is to contact us. We make our intake process really simple and straightforward. Wel will walk you through the process. We’re here to help you every step of the way.

Do I need to contact my insurance company to get authorization?

Nope! We’ll handle all insurance company interactions to ensure you receive the appropriate authorizations and care.

When can I schedule an intake call?

We will reach out to you to get all the necessary information and get you started as soon as possible.

How long does it take until my child begins receiving care?

From initial contact, care usually begins within 4 – 6 weeks. We contact your insurance company to receive the authorization, conduct the assessment with your child, and then match a BCBA and registered behavioral therapist (RBT) to your child based on scheduling and family needs.

What insurance do you accept?
We currently accept Georgia Medicaid, CareSource and Amerigroup.
Do you have a waitlist?

We do everything we can to ensure you get services asap. Within 48 hours of receiving your intake application, we’ll contact your insurance company to verify your insurance coverage.

What happens during an assessment?

A highly qualified BCBA (Board Certified Behavior Analyst) will perform a comprehensive assessment to determine your child’s skill levels across many developmental areas, including play, social, communication, daily living, and problematic behaviors. 

What age children do you service?

We treat children from 24 months to 21 years of age.

How will I know if my child is making progress?

We provide you with regular updates and progress reports, always keeping you in the loop. It’s important to celebrate every little bit of achievement! And we’re always here to answer any questions you have along the way.

Can you give me an example of what you mean when you say you discoverthe root of the behavior? How does that change the treatment?

Sure. For example, if a child is having a tantrum out of a desire for control, it can be helpful to provide them with limited choices (such as cereal or eggs for breakfast), and leave them feeling empowered. If the tantrum is due to sensory overload, different methods must be utilized. The cause of the maladaptive behavior must be identified to employ solutions that work.

Are you in-touch with my child’s other providers?

Absolutely! We believe in a whole-child approach. We are happy to discuss your child’s care with speech therapists, occupational therapists, school counselors, and teachers to make sure that your child is receiving connected care.

Your Child Deserves the Best

Empower their life today with at-home ABA therapy.